Return Policy

How do I return an item?
Instructions for processing returns:

ALL SALES FINAL

Going Out of Business Return Policy

(for all sales after April 6, 2026)

 

After April 6, 2026, all sales that take place on the RC Hobby Explosion website (www.rchobbyexplosion.com) are final. No returns are allowed on any item. This is a condition of the purchase contract, and each buyer will be presented with an option to accept or reject these terms at checkout. If the terms are accepted, no exceptions will be made, and all sales will be considered final.

 

Even though all sales are final, the buyer may still have warranty protection from the manufacturer of the product purchased:

 

DEFECTIVE MERCHANDISE (i.e. items covered under a manufacturer’s warranty):

The manufacturers we distribute for develop products of the highest craftsmanship and quality in the R/C industry. Occasionally, however, a defect may pass through the manufacturer's quality control system. Most products purchased through RC Hobby Explosion have a manufacturer’s warranty protecting the buyer against defects. Warranty length and terms may vary by manufacturer. If your product appears to be defective, the manufacturer requires that you contact them directly for technical and warranty assistance. A retailer such as RC Hobby Explosion cannot make warranty rulings or determine if your warranty claim is valid. Crash damage and damage incurred due to misuse, accidental or otherwise, is not covered under any warranty. Note that we do sell parts for some older manufacturers that have gone out of business. In such cases, there will be no warranty available for those products. If you cannot locate the manufacturer’s contact information within the product’s documentation, please feel free to contact RC Hobby Explosion and we will provide this information.

 

SHIPMENT DAMAGED IN TRANSIT:

If you received an order that was damaged in shipping, please contact customer service at 866-729-4940 or email us at returns@rchobbyexplosion.com within 6 hours of delivery. It is imperative that we be contacted immediately. Do not return the item to RC Hobby Explosion as the shipping carrier must have the opportunity to establish a claim and, possibly, inspect the damaged carton. If the shipping carrier cannot verify that there is a covered loss under the transit insurance because an item has been returned to RC Hobby Explosion, or its condition of receipt has been compromised, RC Hobby Explosion reserves the right to deduct a loss percentage up to and including the full purchase price of the product.

 

If you have any question about the RC Hobby Explosion Going Out of Business Returns Policy, please reach out to us by phone at 866-729-4940 or by email at returns@rchobbyexplosion.com.

 

ALL SALES FINAL